Frequently Asked Questions
How do I place an order from ChessAntiques.com?
Our products can be ordered via our website, telephone, email, and the Contact Us page.
Via the website: Items on this site can be ordered by requesting a quote through the button provided within each product. We will follow up with you.
Via email: You can email us your order by sending us the items you wish to order, your shipping and payment details, and your contact information (daytime telephone number) to email@example.com. We recommend sending payment details separately for security reasons.
Via mail order: You can mail us a list of the items you wish to order, your shipping and payment details, and your contact information (daytime telephone number and email address). We accept money order, Cashiers check and personal check (up to a 4 day hold) payments via mail order payable to Frank Camaratta.
We accept no responsibility for those customers who mail us cash. All payments must be made to the order of Frank A. Camaratta. If you are paying via money order, Cashiers Check or personal check, please Contact Us to determine the shipping charges.
Does ChessAntiques.com have replacement Chess pieces should I lose or break one?
Most of the items on this site are one of a kind antiques, many were manufactured hundreds of years ago. So, we cannot normally provide reeplacement pieces for antique chess sets. All the pieces in our antique reproduction chessmen are replaceable.
Well, do you repair chess pieces and boards?
For repair or fabrication of replacement chess pieces, ChessAntiques.com is pleased to recommend Ron Fromkin, owner of the Japanese Repository Inc., for his expert chess restoration services. We have been using Ron for many years and have always found his work to be of the highest quality and reasonably priced.
Ron has been restoring chess pieces and other artwork for the last 24 years. He works in wood, ivory, horn, bone, antler, and other natural materials. He repairs chess boards, and also does lathe turning. Contact him directly at firstname.lastname@example.org. For additional information visit his website at www.ivoryrepair.com.
What forms of payment does ChessAntiques.com accept?
We accept PayPal (id: email@example.com), Money Orders (in US Dollars), Cashiers Checks, Personal Checks and Money Wires (on purchases over $200.00) payable to frank Camaratta. Please contact us should you have any questions.